Warranty and Conditions
How to use and care for your historical fencing simulators, what counts as normal wear, and how to report a problem.
Conditions of use
Our nylon and blunt steel simulators are designed for historical fencing (HEMA), which recreates actions from a duel with sharp weapons. They are made for intensive training with controlled cuts and thrusts. Wear suitable protection in training and competition. Do not use a simulator as a club or strike repeatedly with extreme or uncontrolled force.
Use nylon blades only against other nylon blades. Before training, check that guards and other metal parts are smooth and rounded. Sharp edges, notches and burrs on steel can damage a synthetic blade.
Care and storage
- Guard, pommel and other steel parts: keep them away from water, dry them if they get wet and apply protective oil regularly. Avoid touching them with bare hands after cleaning. Nylon simulators also contain metal parts that can rust.
- Position and temperature: store the simulator straight, with no weight on it, in a cool, dry place out of direct sunlight. Leaving it bent, under weight, or in heat or humidity for extended periods may deform it.
- Extended storage: nylon absorbs moisture over time. Store the simulator dry and wrap it in plastic film to limit exposure to moisture.
Warranty, damage and wear
Following the instructions for use and care helps prevent damage that may fall outside the workshop warranty. We review each case to distinguish normal wear from a possible defect.
Legal warranty and shipping costs
These use and wear conditions do not limit your statutory warranty rights. Where repair or replacement is due for a lack of conformity, both the service and the necessary shipping are free of charge.
If the damage is due to misuse, we will give you a quote before proceeding. If you accept it, you will pay shipping and the agreed cost of repair or replacement.
How to report a problem
Send us your order reference, the model, a description of the problem and photographs of the affected area. We will explain the next steps.
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