Shipping and delivery
Your order leaves the workshop when all its items are ready. Production time and transit time are calculated separately.
How we prepare your shipment
We pack each piece in a box with enough room and protect delicate components. The shipping price includes preparation, packing and transport. It varies with the total weight and volume.
When ordering several items
Put them in one order whenever possible. We cannot merge orders that have already been placed separately. Each order incurs its own shipping costs.
Delivery problems
If the parcel does not arrive or its contents are damaged, contact us with your order reference. If something is damaged, include photos of the packaging and affected pieces so we can investigate.